Last updated: January 2025
This Privacy Policy outlines how SHAREEQ NEO LLC., a company duly registered with Qatar Financial Centre under Company Registration No. 01201 and having its registered office at 9th Floor, Office No. 1, Fintech Circle, QFC Tower 1, Doha, Qatar (hereinafter referred to as "Shareeq Neo", "us", "our", or "we") collects, processes, uses, stores, maintains, discloses and protects customers' personal data in respect of the Services as defined in this Privacy Policy in accordance with Law No. (13) of 2016 on Protecting Personal Data Privacy in the State of Qatar.
When customers request information or sign up for our services or when customers enter into any transactions with Shareeq Neo, customers may be required to provide Shareeq Neo with their personal data. In doing so, customers consent to its use in accordance with this Privacy Policy. Customers consent to this Privacy Policy shall include full and express consent to the actual or possibility of collecting, processing, using, storing, maintaining, transferring cross-border and disclosing Personal Data, as defined in this Privacy Policy, when you sign up for, access, or use https://www.shareeqneo.com, or mobile application, or by any other means (the "Website"), any of its features, processes, functions and its related services (collectively, the "Services").
Occasionally, we may require you to provide your explicit consent in a specific consent form. In this case, we will indicate the mandatory and the optional fields against the information requested from you. You always have the option to not provide your Personal Data (as defined hereinafter) by choosing not to use a particular service or feature on the Website. We will ask you to provide only such information that is lawfully and operationally required and necessary for providing Services to you.
This Privacy Policy informs customers of our policies on customers' privacy rights regarding collecting, processing, using, storing, maintaining, transferring cross-border, and disclosing customers' information when customers use the Website. This Privacy Policy applies to all information we process in connection with customers' relationship with us as a customer or potential customer.
While using the Website, we may ask customers to provide us with certain personally identifiable information that can be associated with customers or that can be used to contact or identify customers. Personal identifiable information refers to any information that relates directly or indirectly to an individual, who is identified or identifiable from that information or from that and other information in the possession of Shareeq Neo ("Personal Data").
The types of Personal Data we collect may include, but is not limited to customers' name, gender, residential address, mobile phone number, email address, IP address, other contact details, age, occupation, marital status, financial information such as customers' income, or income tax particulars, customers' identity card (Qatar ID) or passport, bank account or e-wallet number, place of birth, employment information, credit history and customers' transaction history. We may require photographs of customers' Personal Data, as may be applicable, during the application process or while the loan is still active, in order to verify all information customers supplied to us.
We do not collect, process, use, store, maintain, transfer cross-border or disclose sensitive personal information, such as ethnic origin, children, health, physical or psychological condition, religious creeds, marital relations, and criminal offenses, without your explicit consent.
We shall reserve the right, with prior notice to customers, to amend the type of Personal Data customers may need to provide by adding new components or deleting existing components from our required identification procedure from time to time.
Please note that if customers use our Website or Services in place of other people, such as customers' family, friends or employees, customers must ensure that customers are authorized to provide us with their Personal Data. Use of the Website in this manner automatically presumes that customers have obtained proper authorization from the owner(s) of the Personal Data and have informed said person(s) of this Privacy Policy. We shall not be held liable for the collection, use, storage, processing, disclosure of all Personal Data under this paragraph. If customers choose not to provide us with any Personal Data we require from customers, or if customers withdraw customers' consent, at any time during customers' use of our Services, to the collection, use, maintenance and disclosure of any Personal Data, as defined in this Privacy Policy, we reserve the right to refuse customers' request for, or the continuation of, providing any of our Services.
We obtain customers' Personal Data in various ways, such as:
Cookies are data files that a website can send to customers' browser, which may then store it on customers' system ("Cookies"). We may use Cookies or similar technologies on customers' computer or other device to record certain information. The information that we collect is then used to ensure a more personalized service level for our users. Customers are free to decline our Cookies on customers' computer or other device, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, use of the Website may be limited if customers do not accept our Cookies.
The Personal Data we collect from customers will be used to allow us to perform the Services requested from us. We may use customers' Personal Data to:
If customers use/used our Website or Services in place of any such person(s) including but not limited to customers' family members, friends and/or employees ("other data subjects"), customers warrant that, to the extent required by the applicable law(s) and/or regulation(s), customers have provided notice and have obtained consent from these other data subjects in relation to us processing of their Personal Data as described in this Privacy Policy (and will provide such notice or obtain such consent in advance of providing similar information in future). Customers further warrant that any such consent which has been granted by these other data subjects shall be for the period reasonably required for the realization of the relevant permitted purposes as described in the Privacy Policy.
We may share and disclose customers' Personal Data to:
Please be noted that some of these third parties may be located in other countries with different rules and regulations on processing personal information. By agreeing to this Privacy Policy, customers acknowledge that customers' Personal Data can be transferred cross-border to other countries and customers are consenting to such transfer including for storage purposes.
Please be noted that any Personal Data is transferred cross-border only on condition that:
Use of the Website is not aimed at persons under 18 years old and we will not collect, use, provide or process in any other form any personal information of persons under the age of 18 deliberately. We therefore also ask customers, if customers are under 18 years old, please DO NOT send us your Personal Data. If customers are under 18 years old and customers nevertheless wish to ask a question or use this Website in anyway which requires customers to submit customers' Personal Data please get customers' parent or guardian to do so on customers' behalf.
With respect to the information collected by us to provide Services, you have the following rights available to you:
If you wish to exercise any of your rights above, please reach out to us at the details, as set forth in section 16 below.
We will only retain customers' Personal Data for as long as necessary to fulfil the purpose(s) for which it was collected and/or to comply with legal, regulatory and internal requirements. Afterwards, we will destruct or permanently delete customers' data in a secured manner and in accordance with applicable laws and our policies, after such Personal Data is no longer necessary and ceases to be relevant for our Services, unless applicable laws and regulations require otherwise, or unless requested by the user in writing.
Security of customers' Personal Data is our priority. Except as indicated in this Privacy Policy, we do not disclose customers' Personal Data to third parties without customers' express consent in writing. Further, we take all reasonable procedures and exert our best efforts to ensure all Personal Data received shall be kept confidential and secure, whether online or offline. We protect customers' Personal Data using a variety of technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We may use and amend from time to time various security measures, as new technology becomes available, as appropriate, such as computer safeguards, information security management systems and protocols, firewalls and data encryption, access controls to data centers. If we disclose any of customers' Personal Data to our authorized agents or service providers, we will require them to appropriately safeguard the Personal Data provided to them.
We may offer customers the ability to connect with our Services using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
The Website may contain links to other sites that are not operated by us. If customers click on a third-party link, customers will be redirected to that third party's site. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We strongly advise customers to review the respective privacy policy of every site customers visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Please note that we may update our Privacy Policy from time to time. We may amend this Privacy Policy at any time by posting a revised version on the Website. Customers are advised to review this Privacy Policy periodically for the latest information. Changes to this Privacy Policy are effective from the date of posting. If there are material changes to this Privacy Policy, we will notify customers by posting a notice of such changes on our Website or by sending customers a notification directly. By continuing to use our Services, customers accept and consent to the updated terms of this Privacy Policy.
If customers have questions or concerns regarding this Privacy Policy, or if customers want to inquire or request for information regarding any matter relating to the processing of customers' respective Personal Data, customers can contact our Data Protection Officer at:
Email: [email protected]
Contact Number: [∙]
Address: Doha Qatar 9th Floor, Office No. 1 Fintech Circle, QFC Tower 1